The ROI is amazing. It's probably the best form of sales leads for us right now. Last month you guys gave us 7 additional sales -- that's what I can track and I know there's more. It doesn't require much labor and it comes in directly to our CRM so it's the best of both worlds.

Cliff Curtis ~ Internet Sales Director, Toyota West

The biggest benefit of this product is that it allows us to offer our customers one more way of getting the information they need 7 days a week. We have extended our hours from traditional business hours to offer 12 hour access to Customer Service Monday through Friday and 10:00 to 5:30 Saturday and Sunday. Currently, we are the only Title Company in Southern California offering this type of service. This has enabled us to both maintain our existing customers and also win over new customers.

Mark Gregorich ~ Fidelity Los Angeles

I would say we average about 7 to 10 additional sales a month. The speed and efficiency of getting the leads to us is great. The quality of the chats are pretty darn good, too. The operators really know what to say to get an appointment scheduled. The conversion rate is around 20 to 30 percent. It's high...

Richard Wade ~ Internet Director, Ed Voyles Honda

InteractNow is a great value. On average, we're selling an additional 3 to 5 car's a month strictly associated with this service. We're very happy with the operators. They seem to know the right thing to say at the right time and they're not always dealing with the easiest customers. Everyone here is pleased with InteractNow.

Scott Apsega ~ Internet Sales Manager, Dale Jarrett Ford

Some of the benefits that we are seeing with Chicago Chat are that our Customer Service Representatives are more productive and can take care of more customer requests in less time. A Customer Service Representative can answer 2 or 3 Chats in the same time it takes to answer one phone call. Another benefit is to the customer, it gives them another way to contact us. In a world of text messaging, Chicago Chat is a tool that fulfills that niche. In some California Counties we are using Chicago Chat after hours and weekends, giving our customers the ability to get property information when other title companies are closed.

Dave Soloway ~ Chicago Title

This is definitely a service worth having. Answering chats on our own was too much for us. Now we get contacted immediately and most of the time we can get a customer on the phone as soon as the chat is over. In this business, timeliness is everything. The people who answer the chats are informative and know how to speak car lingo. We usually sell 2 to 3 car's a month because of you.

Chris Greeson ~ Sales Manager, Wade Ford

This gives us the benefit of being there at night and on the weekends. There's no question it provides a great ROI. We sell between 5 to 10 a month with InteractNow. It's a great relationship we've had for a long time.

Matt Bukowski ~ General Sales Manager, Russel Toyota

The InteractNow service has become an indispensable part of our internet business. Because of InteractNow we sold 4 cars last month and we also generated many solid leads that we are following up on. We very much like InteractNow's ability to both monitor and transfer live chats to us. I view the InteractNow team as an extension of my team!

Brenden Hall ~ Internet Sales Manager, Gage Auto

I've made quite a few sales. I like it because there's somebody there all the time. With me being pretty much a 1-person Internet Department, it really helps.

Tiffany Lee ~ Internet Sales Manager, Keith Hawthorne Hyundai